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ITS Safe Computing

Spam, Phishing, and Suspicious Email

The Basics

Spam, phishing, and other malicious email can cause real harm. Criminals can use them to gain access to your personal and financial information, as well as sensitive university information and access to U-M resources.

Malicious email typically uses urgent language; asks for passwords, bank account numbers, user names, credit card numbers, or other personal information; and may have grammatical, typographical, or other obvious errors.

Test Yourself and Take Action

I Think I Got Caught. Now What?

If you gave personal information in response to a phishing email or on a suspicious webpage, your account may be compromised.

  • Change your UMICH password and follow the instructions at Compromised Accounts.
  • Carefully review any online account that became vulnerable as a result of responding to the message.


Contact the ITS Service Center.

Additional Resources

  • Protect Your Identity (Safe Computing). Tips for preventing identity theft and what to do if you suspect your identity has been compromised or stolen.
  • ITS User Advocate (Safe Computing). Information on the duties and how to contact the ITS User Advocate, who is responsible for investigating compromised accounts.
  • Site Safety Center (TrendMicro). Test to see if a website is safe by entering the URL on this page.
  • Fight Phishing (PhishTank). Provides a list of websites that have been reported as a phishing sites and provides the opportunity to add a phishing site to the list.
  • Don't Take the Bait on Phishing Scams (Center for Internet Security). List of some common phishing scams and tips for protecting yourself.