Zoom at U-M

Service Description 

Zoom is an enterprise video conferencing service with real-time messaging and content sharing. Zoom at U-M is available to faculty, staff, students, and sponsored affiliates on the UM-Ann Arbor, UM-Dearborn, UM-Flint, and Michigan Medicine campuses.


Zoom at U-M provides appropriate security and compliance assurances that allows it to be used for a wide variety of use cases, including teaching and learning. Recommendations for securing your Zoom meetings are at ITS: How to Secure Meetings in Zoom.

If you need to use Protected Health Information (PHI) in Zoom, use Zoom for Health at U-M.

Requirements when using Zoom with sensitive data (data classified as High or Restricted):

  • Do NOT use the recording feature unless it is required for a specific institutional purpose and, as necessary, you have obtained permission from data stewards or participants. Zoom collects and maintains data related to the date, time, and attendees of a meeting. Actual video or audio content is only stored by Zoom if the meeting host turns on the recording feature.