Zoom at U-M

Service Description 

Zoom is an enterprise video conferencing service with real-time messaging and content sharing. Zoom at U-M is available to faculty, staff, students, and sponsored affiliates on the UM-Ann Arbor, UM-Dearborn, UM-Flint, and Michigan Medicine campuses.


Zoom at U-M provides appropriate security and compliance assurances that allows it to be used for a wide variety of use cases, including teaching and learning. Recommendations for securing your Zoom meetings are at ITS: How to Secure Meetings in Zoom.

If you need to use Protected Health Information (PHI) in Zoom, use Zoom for Health at U-M.

Requirements when using Zoom with sensitive data (data classified as High or Restricted):

  • Do NOT use the recording feature unless it is required for a specific institutional purpose and, as necessary, you have obtained permission from data stewards or participants. Zoom collects and maintains data related to the date, time, and attendees of a meeting. Actual video or audio content is only stored by Zoom if the meeting host turns on the recording feature.

Live streaming. You may use Zoom webinars for live streaming public events. Zoom meetings cannot be live streamed.

  • Live stream public events only.
  • No sensitive data can be included in live streamed webinars.
  • Live streaming may not be used for teaching, learning, or research activities.
  • If any individuals might appear in the live stream (video and/or audio), those individuals:
    • Must be notified in advance that the event will be live streamed.
    • Given the option to opt-out.

Restricted countries. People in some countries are unable to access Zoom for regulatory reasons. See Zoom: Restricted countries or regions.