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You are here

  1. Home
  2. Use Two-Factor Authentication (Duo)
  3. Two-Factor Authentication Support

Also in Two-Factor Authentication

  • Getting Started: Two-Factor for Weblogin
  • Traveling With Duo
  • Reactivate or Update Duo
  • Two-Factor for Personal Accounts
  • Support
  • FAQ
  • Upcoming Changes to Duo

Add Duo to Your U-M Systems

U-M IT staff can implement Duo two-factor authentication for their systems, servers, and services.

Two-Factor Authentication Support

Need Help?

  • Ann Arbor & Flint Campuses contact the ITS Service Center
  • Dearborn Campus contact the UM-Dearborn ITS Service Desk
  • Michigan Medicine contact the HITS Service Desk

U-M Documentation

Getting Started

  • Options for Two-Factor Authentication (full descriptions)
  • Duo Options at-a-Glance
  • Traveling With Two-Factor (Duo)

Updating Devices and Options

  • Install the Duo Mobile App
  • First-Time Setup: Enroll a Device in Duo
  • Activate/Reactivate Duo Mobile on Phone or Tablet
  • Using Duo Two-Factor to Log In

Hardware Token/YubiKey

  • Order a Duo Hardware Token/YubiKey
  • Enroll a U-M Hardware Token or U-M YubiKey
  • Resync a Duo Hardware Token

Documentation from Duo

  • Guide to Two-Factor Authentication (Duo)
  • Common Issues (Duo)
    • Troubleshooting Duo Push notification issues on iOS devices
    • Troubleshooting Duo Push notification issues on Android devices
  • Duo's Services Privacy Notice
  • Duo Mobile Privacy Information

 

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