Notification of Ticket Escalation
Workspace: Service Desk
Ticket: Request closed
Ticket Number:5028747
Priority: High Status:Request
Creation Date:2018-01-29
Description:
I have marked your Request as closed.
Please review the details of your request in the Self Service portal via the following link: Your incident [Link to a malicious website removed.]
If you feel that your request has not been completed, please visit your incident link to re-open the request.
The last action taken are as follows:
29/01/2018 06:16 pm IT service:
ID checked
If you do not reply, this request will be formally closed in 24hrs.
Regards,
Instructor,
IT Service Desk
Information Technology