Date
On July 19, Windows users worldwide experienced a massive IT outage caused by a faulty update in the cybersecurity software, CrowdStrike Falcon. Some companies are still recovering and costs are expected to be in the billions. IA experts discussed the widespread outage - cause, impact on U-M systems and operations, and how the university responded. They also shared steps CrowdStrike has taken recently and will pursue going forward to mitigate ongoing risks.
The presentation was led by Kevin Cheek and Aaron Hudeck from ITS Information Assurance.
Presentation Slides PDF (U-M Weblogin required)
Materials shared during the event:
- Remediation and Guidance Hub: Channel File 291 Incident
- Executive Summary: Root Cause Analysis — Channel File 291
- External Technical Root Cause Analysis — Channel File 291