Robocall phishing scam referring to mandated U-M password change

This IA Notice was sent on September 13, 2023, to U-M IT leadership, the Security Community, and the Front Line Notify group.

Beware of robocall phishing scam referring to mandated U-M password change

U-M students and employees have reported they received suspicious phone calls asking if they have changed their UMICH passwords, and stating that their accounts would be deactivated if the password change is not confirmed. Be aware of this and share/advise those in your community that this calling activity is a scam.

  • Information and Technology Services (ITS) is NOT robo-calling people to confirm they changed their passwords!
  • The call came from a local 734 area code number, but know that caller ID can be spoofed.
  • Reportedly the voice sounded artificial and pre-recorded.

Questions, Concerns, Reports

Please contact ITS Information Assurance through the ITS Service Center.