Videoconferencing Data

The following types of data are collected by the service providers on behalf of the university:

• User Information
  such as your name, email address, and other contact information needed for participation in meetings and collaboration
• Device Information
  such as IP address, MAC address, device type, operating system type and version
• Usage Information
  such as meeting routing information and other meeting and video metadata
• User Content
  such as recordings of your voice, image, and surroundings (ONLY IF ENABLED), chat messages, uploaded files, speech-to-text transcripts (ONLY IF ENABLED), etc.

The type and amount of information may vary depending on the service and the type of equipment you use.

Videoconferencing data is used to enable:

• Academic Mission
  Facilitate effective and engaging learning experiences by allowing instructors and students to participate in online teaching and learning, as well as provide a forum for online university programming.
• Research Mission
  Provide solutions for collaboration and research initiatives that involve faculty and students across the university and from around the world.
• University Administration and Operations
  Provide solutions for effective and efficient collaboration in support of university administration and operations.
• Planning and Reporting
  Facilitate institutional response to trends by analyzing aggregate data to assess service utilization and quality.
• Service Support
  Ensure system stability and positive user experience by monitoring service performance and providing end-user support.

The use of videoconferencing data for the purposes outlined above is governed through several mechanisms, including the service provider agreements with the University of Michigan, the service providers’ privacy policies, and SPG 601.11 - Privacy and the Need to Monitor and Access Records.

• Directly
  when you create an account, participate in chat, upload files, participate in recorded meetings, etc.
• Automatically
  when videoconferencing platforms generate and store data based on visits and interactions.
• From Other Users
  when they input your information to invite you to a meeting or to collaborate.

The University of Michigan does not sell or rent your videoconferencing information. It is available to:

• Service Providers
  Videoconference service providers have access to your personal data and recordings, which they collect on behalf of the university. We do not allow our service providers to rent or sell your information; we require them to keep it secure and use it only for providing services on the university’s behalf.
• Meeting Hosts and Participants
  Messages and content you share in meetings are made available to all participants, including those outside the University of Michigan. Meeting hosts have access to meeting recordings; hosts are responsible for notifying you if they are recording a meeting.

Personal information may also be shared when required by law, or to protect the safety, property, or rights of the university, its community members and guests.