Student Life’s Michigan Housing provides students with much more than simply a place to study, sleep, or work; residence halls include lounges and recreational areas, events, and learning programs. When you use our on- and off-campus housing services, information about you is generated and stored in university systems such as Odyssey HMS (CBord), Integra, and Student Web.
What Student Housing Data We Collect
- Student Contact Information
such as personal mobile phone number, parent contact information, contact information for family members living with the resident, permanent and forwarding addresses, nickname or preferred name for communication with Housing staff, emergency contact information.
- Housing Application Information
such as housing interests and preferences, roommate matching profile and roommate finder information, vehicle information for parking permits, health and disability accommodations needed, disciplinary and criminal background, move-in and move-out dates, religious observance practices requiring housing accommodation.
- Housing Management Information
such as housing placement (address, accommodation location, and amenities), key card and PIN information, housing change requests, logs of communication with residents, record of contract violations, quarantine temporary placement information, package delivery record.
- Household Information
such as name, birthday, gender, and relationship of household members living with the resident, birth certificate, and other supporting documentation submitted as part of the request for family housing on campus.
- Billing Information
such as housing charges for the billing statement submitted to the student account.
- Logging Information
When you use Student Web and other Housing applications, we record information such as uniqname, date and time of login, length of session, page visits, etc.
How We Use Student Housing Data
The University of Michigan uses Student Housing data to enable:
- Student Housing Administration Processes
support processes associated with applications, assignment, contracting, and management of housing.
- Service Support
ensure system stability and positive user experience by monitoring service performance, maintaining a reliable record of transactions, and providing end-user support.
provide you with information on co-curricular activities and programming, housing promotions, relevant safety notices for the area, community impact updates such as notifications on roads and utilities availability.
- Planning and Reporting
U-M analyzes aggregate data to identify, evaluate, and respond to trends in university housing; examples include application trends, occupancy reporting by gender identity, class standing, and permanent address.
How We Collect Student Housing Data
when you provide it to us, such as when you share housing preferences, complete a roommate matching profile, submit change requests, etc.
when Housing systems generate and store data based on visits, interactions, and system automated rules.
- From U-M Staff
when Housing staff captures information in Housing systems on your behalf, such as profile updates, change requests, etc.
How We Share Student Housing Data
The University of Michigan does not sell or rent your information. We may share your student housing information with:
- System Service Providers
that support housing systems and services offered by the university, such as Odyssey HMS and Student Web (CBord), Integra (Onity); we require our service providers to keep your personal information secure and use it only for providing services on the university’s behalf.
- Government Entities
we report aggregate occupancy numbers to the state of Michigan; we provide the U.S. Census Bureau with names and room assignments by building when requested.
- Other Service Providers
we share lists for John's Pack and Ship (so students can store or mail their belongings home), Grad Guard (renter's insurance), and College Products (fridge and microwave rentals); all data sharing is governed by contracts.
Personal information may also be shared when required by law, or to protect the safety, property, or rights of the university, its community members, and guests.