Student Housing Data

Student Life’s Michigan Housing provides students with much more than simply a place to study, sleep, or work; residence halls include lounges and recreational areas, events, and learning programs. When you use our on- and off-campus housing services, information about you is generated and stored in university systems such as StarRez, Integra, and eRezLife.

What Student Housing Data We Collect

  • Student Contact Information
    such as personal mobile phone number, parent contact information, contact information for family members living with the resident, permanent and forwarding addresses, nickname or preferred name for communication with Housing staff, and emergency contact information.
  • Housing Application Information
    such as housing interests and preferences, roommate matching profile and roommate finder information, vehicle information for parking permits, health and disability accommodations needed, disciplinary and criminal background, move-in and move-out dates, and religious observance practices requiring housing accommodation.
  • Housing Management Information
    such as housing placement (address, accommodation location, and amenities), key card and PIN information, housing change requests, logs of communication with residents, record of contract violations, temporary placement information, and package delivery records.
  • Household Information
    such as name, birthday, gender, and relationship of household members living with the resident, birth certificate, and other supporting documentation submitted as part of the request for family housing on campus.
  • Billing Information
    such as housing charges for the billing statement submitted to the student account.
  • Logging Information
    When you use Portal X and other Housing applications, we record information such as uniqname, date and time of login, length of session, page visits, etc.

How We Use Student Housing Data

The University of Michigan uses Student Housing data to enable:

  • Student Housing Administration Processes
    support processes associated with applications, assignment, contracting, and management of housing.
  • Service Support
    ensure system stability and positive user experience by monitoring service performance, maintaining a reliable record of transactions, and providing end-user support.
  • Communications
    provide you with information on co-curricular activities and programming, housing promotions, relevant safety notices for the area, and community impact updates such as notifications on roads and utilities availability.
  • Planning and Reporting
    U-M analyzes aggregate data to identify, evaluate, and respond to trends in university housing; examples include application trends, occupancy reporting by gender identity, class standing, and permanent address.

How We Collect Student Housing Data

  • Directly
    when you provide it to us, such as when you share housing preferences, complete a roommate matching profile, submit change requests, etc.
  • Automatically
    when Housing systems generate and store data based on visits, interactions, and system-automated rules.
  • From U-M Staff
    when Housing staff captures information in Housing systems on your behalf, such as profile updates, change requests, etc.

How We Share Student Housing Data

The University of Michigan does not sell or rent your information. We may share your student housing information with:

  • System Service Providers
    that support housing systems and services offered by the university, such as StarRez, Portal X, and Integra (Onity); we require our service providers to keep your personal information secure and use it only for providing services on the university’s behalf.
  • Government Entities
    we report aggregate occupancy numbers to the state of Michigan; we provide the U.S. Census Bureau with names and room assignments by building when requested.
  • Other Service Providers
    we share lists for John's Pack and Ship (so students can store or mail their belongings home), Grad Guard (renter's insurance), and College Products (fridge and microwave rentals); all data sharing is governed by contracts.

Personal information may also be shared when required by law, or to protect the safety, property, or rights of the university, its community members, and guests.