AI Data

The University of Michigan Information Technology and Services provides Artificial Intelligence (AI) services to the U-M community. This advanced technology aligns with the university’s commitment to protecting institutional data and your personal information. The platform is designed with robust data protection mechanisms, ensuring it stands out as a trusted solution amidst various other AI technologies.

What AI Data We Collect

  • User Information
    Such as uniqname, email address, name, information about your role at the University and other related HR and student data.
  • Input information
    Such as questions, prompts, and uploaded documents used in your interactions with ITS AI Services.
  • Session Information
    Such as internet domain, device IP address, internet service provider, browser type, date and time of visit, address of website that linked to

How We Use AI Data

The University of Michigan uses AI data to:

  • Service Support
    Maintain web applications, troubleshoot issues, provide support for questions about using the web applications, enforce token quote limitation and enable internal billing.
  • Monitoring application and trends
    De-identified and aggregated information is used to monitor trends on the use of the tool, monitor application performance, develop projections for future usage.

Access to and use of any data from ITS AI Services is limited to those who have authorization and business need, in accordance with university policy and governed by the U-M Data Governance framework.

How We Collect AI Data

  • Directly
    When you provide it to us when you log in, enter prompts or questions, or upload documents.
  • Automatically
    When you use ITS AI Services.

How We Share AI Data

We do not sell or license your personal information. Individually identifiable information may be shared outside U-M as required by law, or when we believe sharing will help to protect the safety, property, or rights of the university, members of the university community, and university guests.

  • Service Providers
    We share your information with Microsoft Azure Services, which supports the delivery of ITS IA Services. Learn more about Data, privacy, and security for Azure OpenAI Service.

    When information is shared with service providers, we have contractual agreements to require such service providers to keep your personal information secure and confidential, and do not allow them to use or share personal information for training commercially available AI models, or for any purpose other than providing services on the university’s behalf.